frequently Asked Questions
How do I place an order from Heer Art Gallery?
Does Heer Art Gallery offer a discount on Bulk Orders?
How do I return a product?
We have a simple no-questions-asked return policy. In case you receive a damaged/defective item upon delivery, you are recommended to contact us immediately. We will connect with you about the defective/damaged item within 2 days and resolve the issue based on your preferred option. Even in cases where you don’t like the item or feel it doesn’t suit your home aesthetic, you can connect with our team to request a return or exchange within 7 days from the date of delivery.
Kindly go through the Return Policy of our website for further details.
How much do you charge for shipping?
We provide free shipping on all orders. Note: The shipping fee may vary based on your location in India.
When will I receive my order?
We aim to deliver our orders between 3-7 working days in case of standard delivery. This includes processing and delivery time. Note: The delivery time may vary slightly depending on the location and other miscellaneous circumstances.